We hope that you are 100% satisfied with our products and we take quality control very seriously. Please contact us about any concerns.
Unused items: If you are not satisfied, you may return any unused items within 30 days of purchase for a full refund or an exchange. You are only responsible for paying the return postage to get the item back to us.
Simply contact us within 30 days of the purchase to let us know the item is coming and whether you want to exchange it or get a refund. We will send you the shipping address for returns and exchanges. Once we receive the item, we will send your new item or issue the refund, depending on your instructions. Like new purchases, there will be no shipping or handling charges to send you a new product as part of an exchange. Refunds will be issued in the form of the original payment.
Gently used items: For gently used items, or items purchased more than 30 days ago, partial or full refunds may also be available. These returns will be evaluated on a case-by-case basis. Contact us to discuss your situation if you would like to return a lightly used item.